Important Information

Check-in, check-out and property rules

To help make your stay at SureStay Plus Hotel by Best Western Reno Airport in Reno as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.

Check-in 15:00

Check-out 11:00

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is needed) and charges may be applicable.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. People no matter the age stay for US$25 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Courtyard Pool: Closed from Tue, Oct 01, 2024 until Sat, May 31, 2025 A damage deposit of USD 50 is required on arrival.
This will be collected by credit card. You should be reimbursed within 7 days of check-out.
Your deposit will be refunded in full via credit card, subject to an inspection of the property. Pet policy: Dogs are the only pets allowed.
There is a USD 20 pet dog per night. Limit of 2 dogs per room, 50 lbs max, for 7 nights max. Reservation of "Dog Friendly" room required + pet fee.
Undisclosed animals subject to $250 fine. Dogs must not be left alone.
Any damages are billable at repair or replacement cost. " Please note: The season outdoor pool is open from Memorial Day until Labor Day. Prepaid credit cards and cash are not accepted at check-in.
Cash payments can be made at check-out, providing the guest shows a valid credit card upon check-in.

Book Your Stay

SureStay Plus Hotel by Best Western Reno Airport, Reno